ROGUE LIQUIDATION REFRIGERATOR / FREEZER SHIPPING INFORMATION
*PLEASE READ CAREFULLY AND SHARE WITH OTHER WHOM MAY RECEIVE SHIPMENT ON YOUR BEHALF. DO NOT SIGN THE DELIVERY DOCUMENT UNTIL RECEIVING PARTY INSPECTS THE PRODUCT.
*Residential Deliveris – They will be more expensive, If you're on a dirt or gravel road most trucking companies will not deliver. This issue can be avoided by delivering to a local business with business owner approval or to a shipping terminal. – Please contact Rogue Liquidation if you require assistance
SHIPPING TO CANADA – HAWAII – ALASKA OR OVERSEAS PLEASE CONTACT ROGUE LIQUIDATION. SHIPPING RATES FOR THESE LOCATIONS WILL BE QUOTED DIRECTLY TO THE CUSTOMER AS THE SHOPPING CART WILL NOT CORRECTLY CALCULATE THE FEES
CANADIAN ORDERS DO NOT INCLUDE BROKER FEES / TAXES. THESE FEES MUST BE PAID TO THE BROKER AT CUSTOMS.
SHIPPING DAMAGE – PLEASE READ CAREFULLY- ROGUE LIQUIDATION IS NOT RESPONSIBLE FOR DAMAGED PRODUCTS DUE TO SHIPPING. IT'S THE SOLE RESPONSIBILITY OF THE RECEIVING PARTY TO INSPECT PRODUCT BEFORE SIGNING THE DELIVERY DOCUMENT. WE ENCOURAGE THE RECEIVING PARTY TO REMOVE THE BOX AND PACKAGING AND INSPECT THE PRODUCT FOR DAMAGE BEFORE THE DRIVER LEAVES. A DELIVERY COULD LOOK UNDAMAGED BUT HAS BEEN HIT OR BUMPED DURING SHIPMENT. ONCE THE DELIVERY RECEIPT IS SIGNED BY THE RECEIVING PARTY WITH NO EXCEPTIONS NOTED…. THE TRUCKING COMPANY HAS FULFILLED THERE OBLIGATION AND NO FURTHUR RESPONSIBILITY AND WILL NOT HONOR ANY CLAIM IF THE DELIVERY RECEIPT HAS NOT BEEN NOTED WITH THE DAMAGE. IF THE DRIVER REFUSES TO ALLOW INSPECTION YOU MUST WRITE THAT ON THE DELIVERY RECEIPT. A COPY MUST BE EMAILED TO HELP@ROGUELIQUIDATION.COM
TAKE PHOTOGRAPHS OF ANY DAMAGE TO ASSIST WITH A CLAIM IF NEEDED.
DELIVERY OPTIONS – BUSINESS DELIVERIES ARE DOCK TO DOCK. YOU MUST HAVE A FORK TRUCK OR SHIPPING DOCK OR PICK UP AT A BUSINESS THAT ULILIZES A DOCK OR FORK TRUCK. DRIVERS ARE NOT RESPONSIBLE TO UNLOAD BY HAND. HAND UNLOADING IS NOT AN OPTION
LIFT GATE – THERE IS AN ADDITIONAL FEE FOR A LIFT GATE, THIS TYPE OF DELIVERY IS REQUIRED IF RECEIVING PARTY DOES NOT HAVE A FORK TRUCK OR LOADING DOCK. THIS DOES NOOT INCLUDE ANY INSIDE OF HOME OR GARAGE DELIVERY.
ADDITIONAL FEES – ALL FEES NOT PREVIOUSLY PAID AT TIME OF ORDER SUCH AS ADDRESS CHANGE, LIMITED ACCESS,RE-DELIVERY OR STORAGE FEES ARE THE SOLE RESPONSIBILITY OF THE RECEIVING PARTY
DELIVERY REFUSAL – IF DELIVERY IS REFUSED FOR ANY REASON THAN THE AGREED TO IN WRITING WITHIN THE ORDER DOCUMENT, THE CUSTOMER IS 100% RESPONSIBLE FOR ALL INITIAL AND ANY SUBSEQUENT RE-DELIVERY OR RETURN SHIPPING CHARGES.
NEXT STEPS – NOTE ANY DAMAGE ON DELIVERY RECEIPT, NOTING THE RECEIPT ENSURES WE CAN FILE A CLAIM. IF DAMAGE IS SEVERY REFUSE THE SHIPMENT!PLEASE NOTIFY ROGUE LIQUIDATON IMMEDIATELY SO WE CAN START THE PROCESS OF REPLACING THE UNIT.
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